Terms & Conditions, and Support
We only accept orders for shipment to U.S. addresses.
WE MUST HAVE AN UP TO DATE, SIGNED COPY OF YOUR DEALERS
FEDERAL FIREARMS LICENSE ON FILE BEFORE YOU WILL BE ALLOWED TO PLACE
AN ORDER FOR A FIREARMS RECEIVER
Receivers are controlled items (firearm) by definition and must be shipped to a currently licensed firearms dealer. Controlled items can be ordered by either the end user or by the dealer. If you are the end user, discuss the ordering process with your dealer and decide between the two of you on how to proceed. In most cases, the dealer will prefer that the end user do the ordering work. You can call us or email us to find out if we have a dealer’s current FFL copy on hand. The buyer of a receiver must be at least 21 years of age.
The FFL copy can be faxed to us at 952-942-1912, can be emailed to us at firstname.lastname@example.org, or can be mailed to us. If the FFL copy is mailed, it must have a fresh ink, original signature by the dealer. We do not accept a mailed in FFL copy that is a copy of a signed copy.
Gun parts (non-controlled) can be shipped to the buyer’s choice of address, and no dealer need be involved.
Orders can be made by phone, by fax, by email, or by mail. We do not offer an on-line Shopping Cart for ordering.
For orders made by phone, by fax, or by email, payment can be made by credit or debit card (VISA, MasterCard, or Discover). We do not accept American Express.
For orders made by mail, payment can be made by credit or debit card (see above for cards accepted), by money order, by cashiers check, or by the dealer’s firearms related business check. A personal check can be used for payment, but the order will be held until the check has been cleared through our bank. Usually this hold is about five days, but could be up to two weeks, depending upon when check is deposited.
There is no extra charge for payment by credit or debit card.
We do not accept payment by PayPal. We do not ship COD.
For orders made by fax, by email, or by mail, we recommend you use our Order Form for sending in order details. If you do not have a printer, you can use the Order Form as a guide in organizing your order details.
Current pricing information is available on the website. Pricing for receivers includes the cost of standard shipping to the dealer. There are discounts available, and are based on the quantity purchased. Discounts can be applied to orders for different product models only if the products share the same quantity one price. For example, if you are ordering two different receiver models, and both have a quantity one price of $85.00, you can apply the appropriate discounted price to the two receivers.
For gun parts (non-controlled) not sent with a receiver, there is a shipping charge. This shipping charge is displayed on the website as part of the product details. If more than one gun part is ordered, please call or email for exact shipping charges.
For a gun part(s) (non-controlled) shipped with a receiver(s), there is no extra shipping charge.
If you provide us with your email address, we will send you an email with tracking information after ship out.
We do not sell or trade customer data, including email addresses.
Use our website to find out about current availability of product. We maintain the website ourselves, and we try our best to keep the site as current as possible. If you have any questions about products we offer, such as technical or availability status questions, you are welcome to call or email us.
For CONUS orders, our first choice for method of shipping is UPS Ground. For shipping to Hawaii or Alaska, we prefer to use USPS Priority Mail. We do not charge extra for shipping to Hawaii or Alaska. We can quote other shipping rates, if expedited shipping is required. Please call us for expedited shipping rate quotes.
For shipments of receivers going to dealers, we include a current, signed copy of our FFL in the box. If the receivers are being sent for transfer to an end user, we include the name and phone number (if provided) of the end user, on the outside of the box.
A Sales Receipt is sent in the box with each shipment, which indicates who paid for the product and to whom the box is being shipped.
Shipments of controlled items are sent requiring an Adult Signature for Delivery. This is required by federal law.
Once a shipment is received, inspect the product as soon as you can. For any shortages or incorrect product shipped, or if you have any issues or difficulties with the product received, please contact us by phone or by email. If product needs to be returned for replacement or for repair, we will reimburse your return shipping costs (if you provide us with a receipt for the return shipping).
Return of a controlled item by a person who is not a dealer needs to be accompanied by a form of identification, such as a copy of a current drivers license. This is for our FFL bookkeeping requirements only.
If an item is sent back to us for a refund, we will send you a refund check for the original price you paid. You are responsible for return shipping costs.
If items are damaged during shipment, please contact us by phone or by email. Keep all packaging associated with the shipment, because the carrier may want to inspect. We will contact the carrier to fill a claim.
We stand behind the products we sell and we want you to be satisfied with your purchase. If you have any concerns or questions, either before or after a sale, you are welcome to contact us to discuss. We will do our best to answer your questions and to make sure you are pleased with what you buy.